Yes, laser engraving is a permanent marking method. The engraved design becomes a part of the material, ensuring long-lasting visibility without fading or wearing off.
Frequently Asked Questions
- Drinkware Specifications
- Logo & Personalization
- MINIMUM ORDER REQUIREMENT & PAYMENT
- SHIPPING & PRODUCTION
Is laser engraving permanent?
Can I use these tumblers for both hot and cold drinks?
Yes, these tumblers are designed to be versatile and suitable for both hot and cold beverages. However, it's important to note that using the tumbler for a cold drink immediately after a hot one may temporarily affect its cold holding ability, and vice versa. Additionally, please avoid using the straw lid with hot drinks.
Are these tumblers dishwasher safe?
Absolutely. You can confidently place these tumblers in the dishwasher. For optimal care, we recommend putting the lids on the top rack and placing any gaskets in the utensil's basket. Of course, if you prefer, you can hand wash them, but we understand that you're often on the go and looking for convenience.
Can I customize each item in my order?
While bulk pricing is applicable to identical designs, you have the option to personalize individual items with names, jersey numbers, and more for a small fee. Reach out to us at support@custombranddepot.com for any custom requests.
Will I receive a digital proof of my logo or design before my Custom Engraved Drinkware order is started?
Absolutely! After placing your order and submitting your artwork, our team will promptly send you a digital proof within 24-48 hours. This allows you to confirm that your logo or design is accurate and free of errors before we proceed with your order.
What file types can I upload?
For optimal results, we recommend uploading vector files like .ai, .eps, .svg, or vectorized PDFs. We can also work with other formats such as JPEG, PNG, and more. If your logo has a low resolution, our team will redraw it, potentially extending the time needed to complete your digital proof.
Can you help me with my design?
Our talented team of designers uses the artwork you provide to create a proof for your approval. Additional text can be added in some files. Please be aware that for designs requiring extensive editing, a one-time design fee of $25 may apply.
Do you have a minimum order quantity for your Custom Engraved Drinkware?
No, we do not have a minimum order quantity for our Custom Engraved Drinkware. Order as many or as few as you need, without any restrictions.
Can I Mix Colors, Styles, and Sizes for Custom Drinkware?
Yes, you have the flexibility to combine different product colors and styles. However, please be aware that bulk pricing applies to each item individually.
How much does shipping cost?
Shipping costs will vary but are roughly $1 per item. We offer standard free shipping for US orders over $200. If you need expedited shipping we can also accommodate this as well.
What happens after placing my order?
After placing your customized order, our team will then provide a digital proof within 24-48 business hours, ensuring you're 100% satisfied with how your custom logo will look on the drinkware.
Once you confirm the proof, your items will enter production (1-2 weeks on average, unless priority processing is purchased or an expedited request is made) and will be shipped via UPS or USPS. Expect delivery of your custom Drinkware order within 1-5 days after shipping, depending on your location in the USA!
What is the production time for custom drinkware?
Standard production time for custom Custom Drinkware is 1-2 weeks. If you need your items faster, please email us at support@custombranddepot for priority processing. With Priority Processing, our team will ship your order out within 1-3 business days after approving your digital proof.
Contact Us
(605) 681-6656
info@custombranddepot.com
Pierre, South Dakota